Mix & mingle in re:mix, Aloft's twist on the traditional lobby experience. Stay and play in a vibrant lounge space with views of ExCeL London and the Docklands.
Play a game of pool, sip on signature cocktails prepared at our w xyz bar or simply connect with others, in person or online with free WiFi and at our in touch computer station.
Hear from our guests about their stay from 379 verified guest reviews
85%of our guests
recommend this hotel
Having stayed at this hotel many times over the last several years I have seen it evolve and have some good and bad moments!
It does seem to have got to a point now where it is where it should be.
The rooms have always been comfy and for a long time the staff friendly and overall helpful, but technical issues have on occasion let it down.
The Platinum and frequent guest recognition is excellent, they upgraded me which always makes a good start to the stay. The room was very good, air conditioning perfect for a hot day in London (not something that happens to often). Nespresso machine is a very good touch in the higher rooms and suites.
For a while now the air conditioning in the restaurant was very hit and miss but seemed to be working each morning for breakfast without issue and the breakfast selection was all fresh and well prepared. It is an excellent option as a Platinum member.
Molly was her friendly self in ReFuel, to be fair though all the reception staff are welcoming and helpful! I do miss the proper coffee machine in ReFuel but am getting used to the new fancy automatic machine they have, Flat Whites are far better than the Caps!
Overall it was a very good stay!!